FAQ.
The things people ask. The things we answer.
Product
Extrait de parfum is the highest concentration of fragrance oil you can buy. Ours is 42%. Most perfumes are 15–20%. That's why it lasts longer and sits closer to your skin.
Between 10 and 16 hours, depending on the fragrance and your skin. Some people tell us they can still smell it the next day. That's the extrait concentration at work.
We recreate certain ingredients at the molecular level in our lab. Our saffron, for example, is chemically identical to natural saffron but more stable and produced without agricultural impact. It's not a compromise. In many cases, it's better.
No. Fragrance reacts with your skin chemistry. What goes amber on one person might go smoky on another. That's not a flaw. That's the point.
We don't design for gender. We design for skin. Wear what works for you.
Shipping
We ship across India. International shipping is available on request — write to us before ordering and we'll arrange it.
Within India, 3–5 business days to most cities. Remote areas may take longer. We'll send you tracking information as soon as your order ships.
Free shipping on all orders within India. International shipping costs vary by destination — we'll quote you before you order.
Carefully. The bottle is wrapped in recycled paper, placed in a fitted box, and shipped in minimal outer packaging. Everything is recyclable or reusable.
Returns
Yes, if the bottle is unopened. We accept returns within 14 days of delivery, no questions asked. Fragrance is personal. We understand.
Write to us immediately at info@theaureperfume.in with photos. We'll replace it or refund you in full. This has never happened, but if it does, we'll make it right.
Not directly, but you can return the unopened bottle and place a new order. We'll process the refund within 48 hours of receiving the return.
Bespoke
You come to Surat. You sit with our master perfumer for three hours. We talk about what you're looking for. Then we create it over three sessions across six weeks. The final formula is yours alone. We seal it and never make it for anyone else.
₹2,50,000 for the full process, including a 50ml bottle of extrait de parfum. The formula is archived and remains yours exclusively.
Yes. This is not something we can do remotely. The consultation requires time, attention, and your presence.
Four per quarter. We are a small house. We can't do more than that and maintain the standard we hold ourselves to.
General
Surat, Gujarat. Everything is made here. The lab, the formulation, the bottling. All of it.
Yes. No animal testing at any stage. Never has been, never will be.
Not for casual visits, but if you're a bespoke client or press, write to us. We'll see what we can arrange.
Not yet. For now, we operate online and through our atelier in Surat for bespoke consultations.
Email us at info@theaureperfume.in. We read everything and aim to respond within 24 hours on working days.